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| ID: COMP001020511056 |
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| ID: 9185763 |
OBJECTIVE
I am a team player who has extensive experience in customer service, technology, and management combined with my educational background would like to assist and provide technological business solutions to enhance operations.
SKILLS
- Excellent Sales and Customer Service
- Proficient in English and Spanish
- Proficient in Microsoft Office 2010: Word, PowerPoint, Excel, Outlook, Publisher
WORK EXPERIENCE
June 2011 – December 2011
Client Weight Loss Consultant Results Weight Loss Center, Fort Myers, FL
Provided clients with outstanding, knowledgeable, and compassionate customer service, additionally, managed, maintained and operated center operations including inventory.
November 2008 – December 2000
Assistant Manager of Recruiting US Census Bureau, Bronx County, NY
Managed a two-tiered department with internal and external staff members to recruit a diverse applicant pool, as well as, developed and cultivated a collaboration of community partners.
June 2005 - January 2006
Inside Sales/Lead Generation/Business Development IQS,Inc., N. Olmsted, OH
Presented in tradeshows and facilitated Webex sessions
May 2002 - June 2003
Vice President of Technology Lorain County Community Action Agency, LCCAA, Lorain OH
Planned, coordinated and provided leadership in the management of agency-wide technology. LCCAA’s technology snapshot consisted of 6-servers, 6-routers, 120- PC’s, 55-printers, 20-laptops, 15-copiers & fax machines, 74- telephones, 20- cell phones, 20-palm pilots, and 3-projectors to support 6 Head Start locations, administrative support, senior services, programmatic data collection and management. Directed Technology Systems Supervisor, 5 – MIS clerks and 2 – PC technicians to support the agency wide workforce of 300 users.
August 2001 - April 2002
PC Technician Lorain City School District, Lorain OH
Installed, maintained, troubleshot and repaired desktop and notebook computers. Performed basic network administrative functions
December 1991 – February 1996
Departmental Manager/Sale Rep CompUSA, Miami, FL – N. Olmsted, OH
Provided quality sales and customer service, managed and trained the following departments: Small Business, Peripherals, Hardware, and Software.
EDUCATION
Winter 2013 - Computer Systems Technology Program, Immokalee Technical Center, Immokalee, FL
Spring 2002 -Computer Maintenance & Networking Certificate, Lorain Community College, Lorain,OH
Microsoft Technology Associate (MTA) Certifications:
CompTia Certifications:
- A+
- Net+
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